Impact Suite measures the effectiveness of your training and development programs using Kirkpatrick’s Four Levels of Evaluation. Use Impact Suite and the Kirkpatrick model to:

• Improve the quality of your training programs.
• Make management decisions around which programs, delivery methods, and instructors are working best
• Demonstrate the value that training and development contributes to performance and business outcomes

Level 1 – Reaction

Positive student reactions are a key indicator to the quality of your training programs. High quality programs mean more value delivered to the people who need to learn. Impact Surveyor collects student feedback using questions and scales from our library of best practice samples, or using ones you create based on your unique needs. Create separate surveys for different delivery methods and report the results together or separately. Student demographics from your learning systems are automatically linked with survey results for summary and detail level reporting.

Level 2 – Learning

Testing knowledge reinforces learning. Combining pre-testing and post-testing provides a window into knowledge gains attributable to quality training programs. Impact Surveyor tests student knowledge and provides interactive feedback when desired for remediation. Item analysis reporting provides insight into potential problem areas.

Level 3 – Behavior

Applying post-training knowledge, skills, and abilities on the job are critical to minimizing scrap learning and meeting the overall objectives of the training. Application is best measured through observed behavior by supervisors and peers. Impact Surveyor administers follow up surveys and questionnaires to multiple reviewers and at multiple intervals (e.g. 30, 60, 90 days) to assess behavior changes of staff against key success areas.

Level 4 – Results

Improving business results is what training is all about. Yet training departments report that measuring trainings’ impact on the business is one of the most elusive and difficult tasks. Impact Dashboard demystifies the process by collecting, comparing, and correlating your training metrics with the corresponding business metrics using common sets of demographic points. Its unique ability to integrate with any learning or business system means that your disparate data is quickly turned into actionable information to provide executives and stakeholders with the insight they need to make decisions.

Be in the know ….

Strategic, high profile, and costly training programs warrant more scrutiny when it comes to assessing their true impact to the bottom line. Your stakeholders expect more from these programs and your evaluation and measurement of them should deliver clear, concise, and timely information from which to base factual decisions on continuing, expanding, modeling, or in the worse case, cutting these programs. Impact Surveyor evaluates the effectiveness of these programs through simple, easy to create, easy to administer, surveys and assessments. Impact Dashboard combines your assessment results from Impact Surveyor with activity data from your learning management system, and business data from disparate information systems, to create a complete picture of value.

On boarding – know how these programs are increasing time to competency and speed to productivity.

Leadership development – know how these programs are building the knowledge and skills of tomorrow’s leaders today

Sales training – know how these programs are developing your sales force to cultivate customer relationships, establish your value, compete, and win!